I’m Nick, a Senior Product Designer & Researcher
I investigate user context and needs to drive product development and strategy
CLEVER
Clever GO in Ireland
Ethnography
International
Shaped Clever’s global expansion strategy by leading ethnographic research in Ireland
CLEVER
AI Analytics Assistant
Query chain analysis
Bullseye customer
Guided a pivot to focusing on user-level data and developing an AI evaluation framework by testing a proof of concept
CLEVER
IDM for Microsoft
Active Directory
Survey design
Usability testing
Earned Clever $1M ARR by building empathy with Active Directory admins